If you are looking at a charge that reads WHOP*TRYCURE, WHOP, or something similar and you do not recognise it, this page is the answer. It takes about a minute.
What is the WHOP*TRYCURE charge on my bank statement?
It is an order from TryCure (trycure.org). Whop is the payment processor that handles our card payments, so their name appears on the statement instead of ours. Nothing was charged that you did not order, and the descriptor does not mean anything went wrong.
Why does it not just say TryCure?
Card statements show the processor's registered descriptor, not always the shop name. Ours is WHOP*TRYCURE. It is confusing and we would rather it said our name, but that is what the descriptor is.
Was it a subscription renewal?
Some of our products are sold on a repeating plan. If the charge arrived without a fresh order from you, it is most likely a renewal.
To cancel it: email support@trycure.org. Cancellation is immediate and unconditional. We will ask once why you are leaving, and the cancellation stands whatever you say. There is no retention sequence and nothing to argue about.
How do I get the charge refunded?
Every order is covered for 60 days from delivery, opened or unopened.
Email support@trycure.org with your order number or the email on the order. Support is available 7 days a week and typically replies within 8 hours. They will send the return address, and the refund is issued once the return arrives. Return postage is at your own cost.
Should I dispute it with my bank?
You are completely entitled to dispute a charge. We would just ask you to email us first, for one practical reason: a bank dispute takes 30 to 90 days to resolve and locks the order while it runs. Emailing us takes a few hours and we can cancel, refund or replace without any of that.
If you have already filed one, tell us anyway. It helps us respond to it properly and it does not count against you.
What if I never ordered anything?
If nobody in your household placed an order, email support@trycure.org with the charge date and the last four digits of the card. We will find it or confirm it is not ours, and if it is ours and unauthorised we will refund it outright.
Quick reference
| Descriptor | WHOP*TRYCURE |
| Merchant | TryCure, trycure.org |
| support@trycure.org (7 days a week, replies within 8 hours) | |
| Cancel a subscription | Immediate, no conditions |
| Refund window | 60 days from delivery |
| Track an order | trycure.org/apps/track |
More from TryCure
- Is TryCure legit? Our answer
- TryCure reviews 2026, including the complaints
- Shipping and delivery times
- The 60-day money-back guarantee
- About TryCure: company details and address
- Contact us
TryCure Organics is operated by Oklama LLC, Wyoming filing ID 2025-001792162, 3140 W Main Street, Riverton, Wyoming 82501. Support: support@trycure.org.