How long does TryCure take to deliver?
| Destination | Typical | Policy maximum |
|---|---|---|
| United Kingdom | About 1 week | 15 business days |
| United States | 7 to 10 working days | 15 business days |
| Canada | 7 to 10 working days | 15 business days |
| Australia | 7 to 10 working days | 15 business days |
Add 1 to 2 business days of processing before anything ships. Tracking does not exist during that window because the parcel does not exist yet.
Track any order: trycure.org/apps/track. Your tracking number is in your shipping confirmation email.
"I have no tracking email yet"
Normal for the first 1 to 2 business days. The tracking number is generated when the parcel is collected, not when you pay.
"I have a tracking number but it shows nothing"
Also normal. The first carrier scan can take up to 48 hours to appear. A number that exists but shows no events almost always means the parcel is in the handover between our warehouse and the carrier.
"It has not moved in days"
A few quiet days is genuinely normal on international routes, especially at customs, where a parcel can sit with no scans and then jump several stages at once.
It stops being normal when:
- there has been no movement for about a week, or
- you are past the delivery window above, or
- the number has stopped resolving entirely.
At that point email support@trycure.org with your order number. The team checks where the parcel actually is and comes back within a few hours. Do not wait it out politely. We would rather chase it early.
When does TryCure count an order as lost?
At 14 days with no movement, we treat the parcel as lost and arrange a replacement or a refund. You do not have to argue for this and you do not have to prove anything.
"It says delivered and I do not have it"
Email support@trycure.org. Check with neighbours and any safe place first, because carriers frequently scan early or leave parcels out of sight, but if it is genuinely gone we handle it as lost.
"It arrived damaged or leaking"
Email support@trycure.org within 48 hours of delivery with your order number and a photo of the package and the label. We send a free replacement. You do not send anything back.
"The wrong item arrived"
Email us with a photo of what arrived. We send the correct item free of charge and you keep the wrong one.
Can I change my shipping address?
We can change it before it ships, which in practice means within the first 1 to 2 business days. Email support@trycure.org with the corrected address as soon as you can. Once it is in transit we cannot redirect it, and if it delivers somewhere wrong we handle it as a lost parcel.
Can I cancel before it ships?
Email support@trycure.org with your order number and the word CANCEL in the subject line. Do it quickly: processing is only 1 to 2 business days and once it is with the carrier we cannot stop it.
Support: support@trycure.org, support is available 7 days a week and typically replies within 8 hours.
More from TryCure
- Is TryCure legit? Our answer
- TryCure reviews 2026, including the complaints
- WHOP*TRYCURE on your bank statement
- The 60-day money-back guarantee
- About TryCure: company details and address
- Contact us
TryCure Organics is operated by Oklama LLC, Wyoming filing ID 2025-001792162, 3140 W Main Street, Riverton, Wyoming 82501. Support: support@trycure.org.