Most guarantee pages are written to survive a dispute. This one is written so you know the terms before you order rather than after.
What does the TryCure 60-day guarantee cover?
Every order, for 60 days from delivery. A few products carry a longer 90-day window, stated on their own product page.
- Opened is fine.
- Used is fine.
- Half empty is fine.
- You do not need a reason.
"I tried it and it did not do anything for me" is a complete and accepted reason.
Who pays for return shipping?
Return postage is at your own cost, and the refund is issued once the product reaches our returns warehouse.
That is a real condition and it is the first thing on this page rather than the last, because finding it out mid-refund is what turns a fair policy into a bad experience.
How do I return a TryCure order?
- Email support@trycure.org with your order number, any time within your window. Support is available 7 days a week and typically replies within 8 hours.
- The team sends you the return address.
- Post it back at your cost. Keep the postage receipt.
- The refund is issued once it arrives. Funds usually appear in 2 to 4 working days, up to 10 depending on your bank.
No restocking fee, no partial refunds, no requirement to accept a replacement or a discount instead.
How do I cancel a TryCure subscription?
Immediate and unconditional. Email support@trycure.org.
It is cancelled the moment you ask. We ask once why you are leaving, because it is useful to know, and the cancellation stands regardless of what you answer or whether you answer at all.
If you would rather not cancel completely, we can pause deliveries for up to three months. That is an option, never a condition.
What is not covered by the guarantee?
Being straight about the edges:
- Marketplace purchases. We sell at trycure.org only. We do not authorise Amazon, eBay, Walmart or any other marketplace. Anything sold there under our name did not come from us and is not covered here.
- Outside the window. Past 60 days, email us anyway. There is no guarantee of an outcome and we will still look at it.
What if my order arrived damaged or wrong?
You keep the product and we send a replacement, free, no return needed:
- Damaged or leaking on arrival. Email us within 48 hours of delivery with a photo of the package and the label.
- Wrong item shipped. Email us a photo of what arrived.
- Lost in transit. No movement for 14 days and we replace or refund it.
What if I had a reaction to the product?
Stop using the product, speak to a doctor, and email support@trycure.org. You get a full refund and we log the report. We will not ask you to send anything back and we will not ask you to try it again.
These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure or prevent any disease. Speak with your doctor before making any change to prescribed medication.
More from TryCure
- Is TryCure legit? Our answer
- TryCure reviews 2026, including the complaints
- WHOP*TRYCURE on your bank statement
- Shipping and delivery times
- About TryCure: company details and address
- Contact us
TryCure Organics is operated by Oklama LLC, Wyoming filing ID 2025-001792162, 3140 W Main Street, Riverton, Wyoming 82501. Support: support@trycure.org.